Increase Your Teams Capacity Without Adding Cost
- Effective staff that consistently create results.
- Efficient actions that create value by completing the results in time and in budget.
- Management and staff that can make decisions.
- An organization that supports the team in learning, evaluating and adjusting actions to get the desired results, regardless of the circumstances at hand.
This list of desired results is common to all leaders in business. Without these characteristics, the company is unlikely to develop long term customer relationships and growth. As the leader of your team, you hire the best available staff to execute the strategic plan.
In services industrys
the most important part of your organizations capacity is the people. How do you develop this is your organization. It really is amazing to see, when staff members create the results that are desired in exceptional circumstances. Despite problems, inadequate resources, schedule conflicts, they produce the customers desired result.
So if organizational design influences the outcomes more than individual skill, what is to be done? First develop the design and then evaluate individual efforts
workflows, and other dynamics that undermine the staffs capacity to deliver the business offering.
Or it can be good news as the structure of the organization will enhance and support the actions of the staff. Exceptional performance becomes the norm and the cycle of great services followed by word of mouth referrals is developed. New capacity can be created quickly and for minimal investment as the company becomes a true learning organization, supporting the staff in creating the business strategy.
Composition consulting provides practical, real world training in developing performance in your organization. The results are dramatic, and performance improvement becomes structured learning:
- Instead of dragging the employee into improved performance
- The employee through the previous design effort experiences a sense of support and
- They are better able to make adjustments for different situations
- While maintaining the focus of the organization
- Instead a focus on compliance the focus becomes on capacity
If anything the consulting approach is about building capacity in your organization
The structural design creates a framework for the staff. The following Performance training offerings result in a team that is able to learn quickly and deliver the deisred results regardless of the situation and leadership that is confident they can deliver the customers desired result regardless of circumstances.
Based on the book, The Managerial Moment of Truth by Bruce Bodaken and Robert Fritz, this training in performance improvement creates a focused and effective team. From the inside cover:
“The Managerial Moment of Truth explains a powerful new concept that can dramatically improve performance and increase productivity, at no cost, in virtually any company or organization…a dynamic technique to help people face up to reality and confront the truth in order to correct mistakes, learn from past performance, and adjust processes to build a more successful organization. When managers understand and use this practice, they can produce more top performers and add from 25 to 40% more actual capacity to their organization.”
Structural Approach to Sales
Sales is an essential part of the success of a business. However many training approaches work against the participants by teaching the notion that the best way to sell is to try to manipulate the customer. That approach leads to short term, transactional business. The Structural Approach to Sales training results in long term customer relationships, fostering the word of mouth referrals that are essential to any business. The key is understanding the Match between offering and motivation, and how to develop a closer relationship over time.
Personal Structural Consulting – PSC
Patterns in our lives come in two shapes, those that result in what we want, and the experience of having what we want and then losing it. For managers and key staff that are responsible for decision making, it is valuable to understand the way one goes about creating in his or her life. The consultant and client collaborate together in exploring the reality of the clients approach to creating what matters.
Complimentary to the PSC, the client is encouraged to enroll in the online study course – Creating Your Life…Online Course, created and lead by Robert Fritz. This self paced multiple module online learning provides real world practice in developing skills in structural design. Click here learn more about this truly effective program.
Leadership Coaching
Great leaders have composure. Composure comes from knowing what you are trying to accomplish and knowing where you are in relationship to that goal. Through the collaboration of client and consultant powerful lessons are learned that the client can use immediately in developing greater capacity and clarity in their role as leader. Unlike most executive coaching that is problem solving based, the Leadership Coaching builds the capacity of the client to think through complex issues, focus on areas of greatest impact, and develop life long skills in creating what matters most.