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Performance Design

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Designed for High Performance

Whether it is your business, a sports team or the arts, the subject of performance can be thought of as two complimentary elements; design and execution.
When evaluating performance the focus for most managers tends to be on execution of the plan. What were the actions, and how effective and efficient were (if they were at all) in creating the desired outcome? The role of design is not often included in their performance assessment. To say it another way, how does the manager asses the vehicle that the employee is driving.
Consider for a moment the role of design in car racing. The design of the car will have a greater impact on the results then the unique talents and skills. No matter how great the driver happens to be, a car that handles poorly and degrades when driven faster is an inadequate vehicle for success. A poorly designed car undermines the drivers ability to perform, resulting in poor results for the team and a frustrated driver.
In their book, The Managerial Moment of Truth, Robert Fritz and Bruce Bodaken described the elements of each component. Here are a few:
Design:
Sequence
Scheduling
Workload-Capacity Relationships
Workflows
Execution:
Competence
Decision Making
Assumptions
Work Habits
It is the many components included in design that are the realm of the strategic composition. With adequate compositional design, the team and the individuals comprising the team are in better position for high performance, and advance the company forward.

Based on the book, The Path of Least Resistance for Managers by Robert Fritz, the Organizational Structural Design consultation results in a comprehensive strategic composition. The management team develops a clear understanding of the how the parts of the organization impact the overall company goals, and how those parts act together to form advancing patterns of success or oscillating patterns of poor performance.

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As a graduate of the Certified Structural Consultant

program, Jeremy has trained with Robert Fritz, Inc. Over 80,000 people in twenty-seven countries have participated in training’s created by Robert Fritz. As a graduate of the Certified Structural Consultation program Jeremy is available to lead consultations and training’s for organizations seeking successful change efforts and sustainable growth. The consultation often consists of three­ phase strategic planning session.

Phase One

Jeremy will interview the key people in one-on-one, twenty minute to half-hour sessions to obtain viewpoints on current methods of operation, roles, goals, departmental relationships, etc. A clear picture of the current organizational and operating structure of the client organization will be summarized from these interviews. Then Jeremy will provide a verbal debriefing of his Structural Analysis at the end of Phase One and a summary report for the management team.

Phase Two

These two phases will focus on planning the strategic direction for the organization. The following aspects of

  • Company Values
  • Business Strategy
  • Management Strategy
  • Marketing Strategy
  • Product Strategy

 

Phase Three

Following the development of the strategic composition and its component strategies, Jeremy will continue to work with the management team to evaluate and adjust as necessary tactics and strategy towards the desired end result. This if often done as a weekly phone conference.

  • Professional Business OSD

    Attorneys, Doctors, Physical Therapist, Psychologist, Cosmetologists, often have the difficulty of building their careers and practices because they are so close to the delivering of the services that it is difficult to have perspective. Through the Professional OSD, the professional can develop the all important referrals through a greater understanding of the impact of their services on their clients, patients, and customers.

  • Small Business OSD

    All big businesses were once small businesses. The key to small business success is word of mouth referrals from satisfied customers. Even if your motivation does not include growth on a regional or national basis, you can wow your customers by developing great customer service. Consistent, reliable, and sustainable results within the context of the reality of limited resources is the focus of the Small Business OSD

  • Corporate OSD

    As a manager in a corporation there are often competing forces that influence the division or business unit. Learn to identify dynamics in the organization and focus on the results of your team. Long term sustainable growth is possible while balancing the demands of short term profitability demands.